About the role
Retail group's digital and technology company operating across multiple markets. The role sits within an e-commerce technology domain, responsible for the end-to-end delivery of digital commerce products for a health and beauty retail business. The team covers both product and project workstreams, combining architecture, engineering and operations.
What you will do
- Act as the technical reference for the e-commerce domain, accountable for end-to-end delivery, quality, release and operation.
- Coordinate Tech Leads and engineers, supporting architecture decisions and resolving technical conflicts across teams.
- Shape and lead the domain's technical strategy in close alignment with business and product stakeholders.
- Manage the technical roadmap in collaboration with product and business teams, translating business goals into achievable technical plans.
- Identify and manage implementation risks proactively, addressing architecture, dependencies and capacity concerns before they materialize.
- Balance hands-on technical execution with people and process management.
- Standardize shared tools and practices across teams, codifying architecture guidelines and promoting AI-assisted development and DevOps adoption.
Location and work model
- Hybrid (2 days/week in the office, Porto)
What are we looking for?
- Previous experience in technical leadership of multiple engineering teams (senior Tech Lead, Engineering Manager, or equivalent role)
- Salesforce Commerce Cloud (SFRA) — architecture, customization and operation in e-commerce context
- React.js in headless e-commerce architecture
- Proven ability to balance technical depth with people management
- Experience unblocking cross-team delivery issues and managing technical priority conflicts
- Comfortable defining and communicating medium-term technical strategy with business/product stakeholders
- Experience identifying, communicating and managing implementation risk throughout the delivery cycle
- Experience with AI-assisted development workflows, or strong aptitude to adopt them quickly
- English B2
- Portuguese
Nice to have
- Salesforce Service Cloud, Salesforce OMS and/or Data 360
- Prior experience in retail/e-commerce, particularly health and beauty
- Experience with API gateway integrations (e.g., Gravitee, Solace)
About Kwan
At KWAN, your career is bigger than one project. You join a real team, on a long-term project, at a company where technology is the business. And when you are ready for something new — a new stack, a new industry, a bigger role — we find that next step with you, without you having to start over somewhere else.
From day one you have a dedicated People Experience Partner: one person accountable for your growth, not your allocation. They know where you want to go, and they help you get there.
You keep learning as technology moves (AI included). Your impact is seen and recognised. Pay and expectations are talked about openly. And you work remote-first, with hubs in Lisbon and Porto for when you want people around.
Grow with clarity. Be treated with respect. Build things that matter.
Apply — if your profile is a match for this role, you will hear from our Talent team within 48 hours. If it is not the right match this time, we will reach out as soon as we find a role that fits you better.
