Salesforce Mid-Level Developer (Service Cloud)

Salesforce Mid-Level Developer (Service Cloud) | R44

Lisbon, Portugal

Mid-level (2-3 Years)

Hybrid

English Required Portuguese Required Not Accepting Candidates Living Abroad

We are currently looking for a Salesforce Mid-Level Developer with Service Cloud expertise to join our team and would appreciate your support in identifying suitable candidates.
The successful candidate should have solid experience throughout the Salesforce implementation lifecycle, preferably within Service Cloud, although experience with Core Cloud, Salesforce Voice (CTI Integration) or Data Cloud will also be considered valuable.
The key technical requirements are as follows:

Apex development (Classes, Triggers, SOQL/SOSL);
Lightning Web Components (LWC) and/or Aura Components;
REST and SOAP integrations;
Salesforce configuration, including Flows, Validation Rules and automation;
Technical documentation and design artefacts;
Unit testing, defect analysis and issue resolution;
Experience with Git, SFDX and CI/CD pipelines;
Salesforce Platform Developer I certification.

Additional experience in the following areas would be considered advantageous:

Omni-Channel Routing and Prioritisation;
Security & Access Models;
Data Access & Visibility;
Reporting & Analytics;
Power BI integration;
JavaScript and HTML.

From a personal and professional perspective, we are seeking an individual who is proactive, autonomous, quality-focused and collaborative, with a strong sense of ownership and accountability.
Additionally, the candidate must:

Demonstrate strong verbal and written communication skills in English;
Be available to attend the office at least once per week.

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

What we offer:

A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
An empowering and respectful work culture enriched with social and learning events.
A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.

At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.

Luis Caldeira, DevOps @ KWAN

At KWAN, I’m given the space to be myself and do what I love. I have control over the projects I work on, as well as the direction of my career.

Pedro Fonseca, Front End Developer @ KWAN

I see my People Experience Partner as someone who is always available to provide me with motivation and constant feedback, which helps me be sure that I am in the right place.

Josimar dos Reis, Software Developer @ KWAN

I know that I’ve contributed to the growth of a company that truly values a “people first culture”, because my ideas, experiences, and individuality were always appreciated.

João Nascimento, Software Developer (KWAN Alumni)

My two years at KWAN were an incredible experience! From the start, I was welcomed into a warm and collaborative environment where I felt truly supported.

Laís Ortiz, Software Developer @ (KWAN Alumni)

Grab this opportunity, apply now!