People Experience Partner

Lisbon, Portugal; Porto, Portugal
Junior (1-2 Years)
Hybrid
English Required Portuguese Required Not Accepting Candidates Living Abroad
We are currently seeking an exceptional dynamic ๐—ฃ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ to be part of our crew. Join us at KWAN, where work is more than a job โ€” it's a place where you thrive, connect, and lead a fulfilling professional life.

As a People Experience Partner, your ultimate goal will be to guarantee the best service and make our consultants so satisfied that they will want to stay with us forever and recommend KWAN to all Tech Community.

๐—ฌ๐—ผ๐˜‚๐—ฟ ๐— ๐—ถ๐˜€๐˜€๐—ถ๐—ผ๐—ป:
โ€ข Assist the PE team in developing the training plan, career management and streamline the recording of information;
โ€ข Develop and implement strategies to enhance consultants satisfaction and engagement;
โ€ข Conduct regular one-on-one meetings with consultants to understand their needs, concerns, and career aspirations;
โ€ข Identify potential issues or challenges that may affect consultant retention and proactively address them;
โ€ข Contact with external providers responsible for the foreign and legalization processes;
โ€ข Prepare, process, update, and compile routine documents, records, and reports;
โ€ข Updating internal platforms;
โ€ข Administrative support to all your consultants;
โ€ข Organizing existing internal team processes.

๐—ฅ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:
โ€ข Degree in Human Resources, Administration, Management, Psychology or others similar;
โ€ข 1 year of experience in support role or equivalent, preferably in IT consultancy/outsourcing sector;
โ€ข Fluency in portuguese for daily interactions and a good business English level (at least B2 - Upper Intermediate) to support and follow-up foreign consultants;
โ€ข Availability to work in a hybrid model, with visits to the office (in Lisbon, city center) twice a week;
โ€ข Excellent in communication, negotiation and presentation skills;
โ€ข Ability to build rapport and trust with consultants at all levels;
โ€ข Candidates must live in Lisbon area.

๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—น๐—ฒ๐˜ƒ๐—ฒ๐—น๐˜€ ๐˜„๐—ฒ ๐—ฎ๐—ฟ๐—ฒ ๐—ต๐—ถ๐—ฟ๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ:
Level 1: <1 year as a people manager in IT consultancy/outsourcing

๐—–๐—ผ๐—บ๐—ฝ๐—ฒ๐—ป๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฃ๐—ฎ๐—ฐ๐—ธ๐—ฎ๐—ด๐—ฒ๐˜€:
Level 1: โ‚ฌ1,100 base + representation expenses + Commissions & Benefits.
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

What we offer:

  • A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
  • A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
  • An empowering and respectful work culture enriched with social and learning events.
  • A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
At KWAN, they make sure that I feel comfortable with the client Iโ€™m working for and that what Iโ€™m doing aligns with my career aspirations.
Luis Caldeira, DevOps @ KWAN
At KWAN, Iโ€™m given the space to be myself and do what I love. I have control over the projects I work on, as well as the direction of my career.
Pedro Fonseca, Front End Developer @ KWAN
I see my People Experience Partner as someone who is always available to provide me with motivation and constant feedback, which helps me be sure that I am in the right place.
Josimar dos Reis, Software Developer @ KWAN
I know that Iโ€™ve contributed to the growth of a company that truly values a โ€œpeople first cultureโ€, because my ideas, experiences, and individuality were always appreciated.
Joรฃo Nascimento, Software Developer (KWAN Alumni)
My two years at KWAN were an incredible experience! From the start, I was welcomed into a warm and collaborative environment where I felt truly supported.
Laรญs Ortiz, Software Developer @ (KWAN Alumni)
Grab this opportunity, apply now!

What You Can Expect as a KWANer

Respect isnโ€™t optional here

Youโ€™re trusted to deliver and supported to speak up.

Dedicated People Experience Partner

Someone accountable for your growth, not your allocation.

Continuous learning, built in

Learning that keeps pace with the systems you build.

Recognition thatโ€™s visible

Your impact doesnโ€™t go unnoticed. Through our Rocket Points System, we constantly recognize your contributions.

A culture you can feel

From movie and quiz nights to dinners and our annual summer gathering, we donโ€™t just work together - we build real connections.

Flexible spaces to work your way

Remote-first, with physical hubs when you want connection.

Didn't find your mission yet?


Strong profiles donโ€™t always match timing. That doesnโ€™t mean there isnโ€™t alignment.

We review every application. If thereโ€™s alignment, we wonโ€™t let it get lost in a database.