Senior Digital Workplace Engineer
Porto, Portugal
Senior (4-6 Years)
Hybrid
English and Portuguese Required
We are looking for a Senior Digital Workplace Engineer to work in Porto who's eager to embark on an exciting new opportunity!
What you’ll be doing:
- Manage and evolve the modern workplace environment, ensuring a secure, scalable, and efficient end-user experience.
- Implement, configure, and optimize Microsoft Intune and MDM solutions, including device policies, compliance, security baselines, and update management.
- Manage the full lifecycle of Windows and Android devices, ensuring stability, performance, and operational excellence.
- Develop advanced automation and self-healing solutions using PowerShell and AI-driven approaches.
- Implement technical remediation strategies to reduce vulnerabilities, recurring issues, and manual operational effort.
- Manage and secure mobile and specialized devices such as tablets, PDAs, and operational endpoints.
- Administer and optimize Microsoft 365 services, including Entra ID, Exchange Online, SharePoint Online, and Microsoft Teams.
- Monitor workplace performance, availability, and user experience proactively, troubleshooting complex technical incidents when needed.
- Produce and maintain clear and reusable technical documentation.
- Collaborate closely with support, infrastructure, and operations teams to continuously improve the digital workplace environment.
What we are looking for
- Strong experience in Digital Workplace / Modern Workplace / End-User Computing environments.
- Solid expertise with Microsoft 365 technologies and modern endpoint management.
- Hands-on experience with Microsoft Intune, Autopilot, Entra ID, and hybrid Active Directory environments.
- Strong PowerShell scripting and automation skills.
- Knowledge of Conditional Access, identity management, DNS, SMTP, and MDM solutions.
- Proven experience automating operational tasks and implementing remediation/self-healing solutions.
- Experience managing Windows and Android devices in enterprise environments.
- Knowledge of Networking fundamentals and Linux systems.
- Professional proficiency in Portuguese and English.
Nice to have
- Microsoft Certified: Endpoint Administrator Associate
- Microsoft Certified: Identity and Access Administrator Associate
- Microsoft Certified: Enterprise Administrator Expert
- Microsoft Certified: Security Administrator Associate
- ITIL 4 Foundation
- Certifications or experience in Power Platform, Automation, AI applied to IT Operations, or Digital Employee Experience (DEX).
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.
What we offer:
- A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
- A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
- An empowering and respectful work culture enriched with social and learning events.
- A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.
Luis Caldeira, DevOps @ KWAN
At KWAN, I’m given the space to be myself and do what I love. I have control over the projects I work on, as well as the direction of my career.
Pedro Fonseca, Front End Developer @ KWAN
I see my People Experience Partner as someone who is always available to provide me with motivation and constant feedback, which helps me be sure that I am in the right place.
Josimar dos Reis, Software Developer @ KWAN
I know that I’ve contributed to the growth of a company that truly values a “people first culture”, because my ideas, experiences, and individuality were always appreciated.
João Nascimento, Software Developer (KWAN Alumni)
My two years at KWAN were an incredible experience! From the start, I was welcomed into a warm and collaborative environment where I felt truly supported.
Laís Ortiz, Software Developer @ (KWAN Alumni)
Grab this opportunity, apply now!
What You Can Expect as a KWANer
Respect isn’t optional here
Dedicated People Experience Partner
Someone accountable for your growth, not your allocation.
Continuous learning, built in
Recognition that’s visible
A culture you can feel
Flexible spaces to work your way
Didn't find your mission yet?
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We review every application. If there’s alignment, we won’t let it get lost in a database.