Salesforce Technical Lead

Lisbon, Portugal; Braga, Portugal; Coimbra, Portugal

Specialist (5+ Years)

Hybrid

English Required Portuguese Required Not Accepting Candidates Living Abroad

Global professional services company with a technology delivery hub in Portugal. The role supports an international Salesforce programme spanning multiple countries, involving large-scale rollout strategies across a distributed Salesforce organization.

What you will do

Lead and mentor a distributed Salesforce development team, fostering technical growth and best practices.
Oversee hands-on development and configuration on Salesforce Core, with a focus on Service Cloud.
Manage and escalate support cases directly with Salesforce Support.
Review, challenge, and approve pull requests from junior and senior developers.
Coordinate deployment management across multiple environments.
Perform advanced troubleshooting and bug investigation.
Drive technical governance, quality standards, and stakeholder communication across a multi-country rollout.

Location and work model

Hybrid (1 day/week in the office, Lisboa / Braga / Coimbra)

Salesforce — extensive hands-on experience
Salesforce Service Cloud
Experience leading Salesforce development teams as a Technical Lead
Experience managing and escalating cases with Salesforce Support
Deployment management across multiple environments
Advanced troubleshooting and bug investigation
Experience reviewing and approving pull requests
Experience working within multi-country Salesforce organizations
English B2
Portuguese

Nice to have

Apex
Lightning Web Components
Git
CI/CD
Salesforce Sales Cloud
Low-code solution approach

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

What we offer:

A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
An empowering and respectful work culture enriched with social and learning events.
A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.

At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.

Luis Caldeira, DevOps @ KWAN

At KWAN, I’m given the space to be myself and do what I love. I have control over the projects I work on, as well as the direction of my career.

Pedro Fonseca, Front End Developer @ KWAN

I see my People Experience Partner as someone who is always available to provide me with motivation and constant feedback, which helps me be sure that I am in the right place.

Josimar dos Reis, Software Developer @ KWAN

I know that I’ve contributed to the growth of a company that truly values a “people first culture”, because my ideas, experiences, and individuality were always appreciated.

João Nascimento, Software Developer (KWAN Alumni)

My two years at KWAN were an incredible experience! From the start, I was welcomed into a warm and collaborative environment where I felt truly supported.

Laís Ortiz, Software Developer @ (KWAN Alumni)

Grab this opportunity, apply now!