Business Analyst

Lisbon, Portugal

Mid-level (2-3 Years)

Hybrid

English Required Portuguese Required Not Accepting Candidates Living Abroad

About the role

Energy infrastructure company operating gas transmission networks in Europe. The role sits within a cross-functional, agile product team building digital solutions that support commercial operation and gas flow planning processes for energy infrastructure. The application suite covers the full gas flow management lifecycle, from customer onboarding and contracting to flow planning, network balancing, billing, invoicing, and B2B messaging, used across multiple European transmission operators.

What you will do

Gather and analyze business requirements through workshops and stakeholder interviews
Translate requirements into conceptual models such as use case diagrams, activity diagrams, and information models
Collaborate with developers and product team members to refine requirements into user stories and support sprint delivery
Execute functional tests, support user acceptance testing, run demo sessions, and deliver training
Handle service requests and production issues, proposing improvements for timely support
Participate actively in Agile ceremonies including backlog refinement, sprint planning, reviews, and retrospectives
Contribute to continuous knowledge sharing and improvement of team ways of working

Location and work model

Hybrid (2 days/week in the office, Lisboa)

Experience with UML and BPMN;
Experience with functional/business analysis and Agile methodologies (Scrum, SAFe, LeSS, or similar);
Knowledge of relational databases and ability to write simple SQL queries;
Familiarity with backlog/sprint management tools such as Azure DevOps or Jira;
Degree in computer science, engineering, business, or a related field;
English B2;
Portuguese (native).

Nice to have

Knowledge of French or Dutch;
Experience with modelling and documentation tools such as Sparx, Enterprise Architect, Confluence;
Strong stakeholder management and communication skills across technical and non-technical audiences.

We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

What we offer:

A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
An empowering and respectful work culture enriched with social and learning events.
A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.

At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.

Luis Caldeira, DevOps @ KWAN

At KWAN, I’m given the space to be myself and do what I love. I have control over the projects I work on, as well as the direction of my career.

Pedro Fonseca, Front End Developer @ KWAN

I see my People Experience Partner as someone who is always available to provide me with motivation and constant feedback, which helps me be sure that I am in the right place.

Josimar dos Reis, Software Developer @ KWAN

I know that I’ve contributed to the growth of a company that truly values a “people first culture”, because my ideas, experiences, and individuality were always appreciated.

João Nascimento, Software Developer (KWAN Alumni)

My two years at KWAN were an incredible experience! From the start, I was welcomed into a warm and collaborative environment where I felt truly supported.

Laís Ortiz, Software Developer @ (KWAN Alumni)

Grab this opportunity, apply now!